CBHS dentist in Toowoomba — Choice Network provider

How the CBHS Choice Network works

CBHS is a not-for-profit fund originally set up for Commonwealth Bank staff, now open more widely. Its Choice Network is a group of dentists who've committed to reducing or removing the gap on selected preventive dental services — the difference between the dentist's fee and the CBHS benefit. At a Choice Network dentist, eligible members pay nothing for those services.

The important word is eligible. CBHS states that members on its higher extras tiers — including Prestige, LiveLife, Step-up, KickStart, Top Extras and Overseas Visitors Cover — are completely covered for selected preventive services at a Choice Network provider, subject to annual limits. Members on other CBHS extras products still receive a benefit, but not necessarily the full amount. Which group you fall into is the first thing worth confirming.

Preventive services covered under the network typically include examinations, scale and cleans, fluoride treatment and, on some covers, X-rays. The current terms are at cbhs.com.au; CBHS's own page is the source of truth and the program can change.

Check with CBHS, or let us check for you

1. Ask CBHS. Log in to the CBHS member portal or app to see your extras product name, limits and waiting periods — the product name tells you whether you're fully covered at a Choice Network dentist. You can also confirm our listing through CBHS's provider search.
2. Ask us. Call 07 4635 1444 or send your membership number via the contact form. We'll run a HICAPS quote and tell you what CBHS pays and what, if anything, you'd pay on the day.

Frequently asked questions

Is Southside Dental a CBHS preferred provider?

Yes — we're a CBHS Choice Network dental provider. You can confirm this through CBHS's provider search or by asking CBHS directly.

Is my check-up and clean free with CBHS?

If you're on one of CBHS's eligible extras products, yes — the check-up, scale and clean and fluoride are covered in full at a Choice Network dentist, up to your annual limit. On other CBHS covers you receive a benefit but may have a gap. We can tell you which applies with your membership number.

Which CBHS covers are fully covered?

CBHS lists Prestige, LiveLife, Step-up, KickStart, Top Extras and Overseas Visitors Cover as completely covered for selected preventive services. Check CBHS's current list, as products change.

I'm a CBHS Corporate Health member. Does this apply?

CBHS Corporate Health is a related but separate fund with its own provider arrangements. Check with CBHS Corporate directly, or give us your details and we'll run a quote.

Does the $199 new patient offer work with CBHS?

Yes. It's claimable on standard item codes (011, 114, 121, 022 ×2). We claim on the spot and $199 is the most you'll pay.

Are fillings gap-free?

No. The no-gap arrangement covers selected preventive items only. For fillings and other treatment CBHS pays its network rate, which is higher than elsewhere, and you pay the remaining gap shown on your written quote.